Help Center

Welcome to the Audio-Exchange, where our commitment to your satisfaction goes beyond your purchase. Whether you're setting up your new product or have inquiries about its features, our team is here to support you at every turn.

Since our inception in 1977 as a brick-and-mortar store, we've prided ourselves on offering exceptional customer service to both our in-store and online customers. Our team of knowledgeable experts is eager to answer your questions and ensure you're delighted with your experience.

How to Reach Us

Contact Us By Phone

For immediate assistance, please give us a call during our store hours at (804)-282-0423.

Store Hours:

  • Monday to Friday: 10:00 A.M. - 5:00 P.M. Eastern Standard Time
  • Saturday: 12:00 P.M. - 4:00 P.M. Eastern Standard Time

Our team is ready to assist you with any questions or needs you may have during these times.

Email Us

Prefer to reach out via email? You're welcome to email us at any time using the contact form below. We strive to respond as swiftly as possible to address your needs and ensure your satisfaction.

Response Time: Our goal is to reply to all emails as soon as possible, ensuring that you have all your questions or issues resolved.