Call us @ (804) 282-0438
6007 Broad Street, Richmond, VA 23230
We strive for 100% customer satisfaction with every order and back it up with our 30-Day Satisfaction Guarantee. Should you have an issue of any kind, rest assured we're here to make it right!
We stand behind every product we sell and offer free live support, during store hours, if you need assistance with setting-up, troubleshooting, or maximizing your purchase. We also have a variety of resources available to our customers including:
Use the anti-static spray on the record itself to remove any dust or grime, and then refocus your attention towards the stylus cleaner; an often under considered measure in one's vinyl care routine!
Keep your records sounding the same as the day that you first pulled it from the sleeve. The Thorens Cleaning Set presents a set of specially crafted items ideal for ensuring your vinyl lasts for generations. The set consists of:
Each set is contained handsomely inside a wooden display box. If you run out of any of the items over time, they can be purchased individually. This is the best cleaning set that is simply a must-have for any audiophile with a record player. Their turntable will thank you.
For more record care products, visit Record Care Products section of our store!
Enjoy free shipping on orders over $99 within the continental US. For orders under $99, a $4.95 flat rate applies. Orders are processed promptly, with most orders placed by 2pm EST shipped the same day. We ship only within the continental US and cannot change shipping addresses post-purchase.
At Audio Exchange, your satisfaction is our priority. If you're not completely satisfied with your purchase, you can return most items within 30 days for a full refund. Returns must be in ‘like new’ condition. Initiate your return on our website and send items back to: 6007 W Broad St, Richmond, VA 23220.
Exceptions: Open box headphones, cartridges, and stylus’ are subject to a 15% restocking fee. Opened in-ear headphones and turntables cartridges or stylus’ with a broken needle are non-returnable.
Questions? Email us at audioexchangervb@gmail.com.
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