Call us @ (804) 282-0438
6007 Broad Street, Richmond, VA 23230
We strive for 100% customer satisfaction with every order and back it up with our 30-Day Satisfaction Guarantee. Should you have an issue of any kind, rest assured we're here to make it right!
We stand behind every product we sell and offer free live support, during store hours, if you need assistance with setting-up, troubleshooting, or maximizing your purchase. We also have a variety of resources available to our customers including:
Immerse yourself in the world of vinyl with the VPI HW-16.5 RCM, a record cleaning machine that marries affordability with uncompromised build quality and superior cleaning power. This Stereophile Product of the Year Award winner is celebrated for its ability to deliver microscopically clean records that look and sound as pristine as the day they were pressed.
The HW-16.5 RCM is powered by a high-torque, 18 RPM turntable motor, designed to withstand the rigors of heavy scrubbing during extended cleaning sessions. Its efficient 35-second cleaning cycle per side ensures quick and thorough cleaning of even the most well-loved records.
The machine is equipped with self-aligning vacuum suction tubes for precise and effective cleaning. Its high-powered vacuum guarantees deep cleaning, while the innovative vacuum pickup tube automatically adjusts to accommodate records of any thickness.
Constructed to stand the test of time, the HW-16.5 RCM features an internal fluid collection system made of corrosion-resistant stainless steel. Its fully enclosed design prevents splashing, and in keeping with VPI's tradition of excellence, all components are extra heavy-duty and professional grade.
Invest in the VPI HW-16.5 RCM and unlock the true potential of your vinyl collection. Clean your records with the HW-16.5 and experience the sound you've been missing.
Enjoy free shipping on orders over $99 within the continental US. For orders under $99, a $4.95 flat rate applies. Orders are processed promptly, with most orders placed by 2pm EST shipped the same day. We ship only within the continental US and cannot change shipping addresses post-purchase.
At Audio Exchange, your satisfaction is our priority. If you're not completely satisfied with your purchase, you can return most items within 30 days for a full refund. Returns must be in ‘like new’ condition. Initiate your return on our website and send items back to: 6007 W Broad St, Richmond, VA 23220.
Exceptions: Open box headphones, cartridges, and stylus’ are subject to a 15% restocking fee. Opened in-ear headphones and turntables cartridges or stylus’ with a broken needle are non-returnable.
Questions? Email us at audioexchangervb@gmail.com.
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